LAS VEGAS — People who buy gasoline generally don’t care for the product or enjoy the experience of pumping gas: They just want to drive. Chris Colborn, chief experience officer for the Lippincott creative consulting firm, opened with that analogy … Source: Claims Journal

A 5.1% percent decrease in workers’ compensation insurance loss costs in Oklahoma for 2020 has been approved by Insurance Commissioner Glen Mulready, the state insurance department announced. Loss costs are the average cost of lost wages and medical payments of … Source: Claims Journal

Frenchman’s Reef, the largest resort on St. Thomas, was smashed by Hurricane Irma, which breached roofs, caved in walls and felled trees across the oceanfront property. Two years later, the hotel remains closed as its owner quarrels with insurers over … Source: Claims Journal

The widespread damage brought to the Houston area by one of the wettest tropical cyclones in U.S. history came into broader view Saturday, as floodwaters receded to reveal the exhausting cleanup effort that lies ahead for many communities and homeowners. … Source: Claims Journal

Insurers and pension funds managing $2.3 trillion pledged on Monday to shift their portfolios away from carbon-heavy industries in the hope of triggering snowballing climate commitments from other big investors. German insurer Allianz, the California Public Employees’ Retirement System (CalPERS), … Source: Claims Journal

PG&E Corp. and a group of insurers urged a judge to reject a competing reorganization plan for the bankrupt utility because the proposal would pay fire victims who lost their homes ahead of insurance companies and “unjustly enrich” bondholders including … Source: Claims Journal

Unless it’s Sunday, Kelly Loew is steering her rusty red Jeep down the same mail route in Shingletown, as she has six days a week for the last seven years. But she delivers less mail these days as California’s persistent … Source: Claims Journal

Willie Nelson has famously said a country song is “three chords and the truth.” It might not be so simple anymore. A flood of lawsuits is threatening to upend that concept, making trivial similarities in songs the basis for a … Source: Claims Journal

The top U.S. aviation regulator briefed his counterparts from around the world on the grounded Boeing Co. 737 Max, reminding them that improvements in both aircraft design and piloting are needed for safety. Newly installed FAA Administrator Steve Dickson pledged … Source: Claims Journal

One was a ship in name only, an artist commune set up in an Oakland warehouse. The other was a bona fide boat afloat on the ocean off Santa Barbara. Both became fiery death traps for a combined 70 souls, … Source: Claims Journal