Massachusetts officials say more than 10 percent of drivers for ride-hailing companies Uber and Lyft have failed a required background check. More than 62,000 drivers passed, including some who drive for both companies. About 8,200 failed the checks, which are … Source: Claims Journal

The Hartford Names Shuman Chief Digital And Customer Experience Officer The Hartford has appointed Bruce Shuman as chief digital and customer experience officer, a new position that reinforces the company’s commitment to understanding and developing capabilities that meet the expectations … Source: Claims Journal

Hyundai and Kia are recalling 1.4 million cars and SUVs in the U.S., Canada and South Korea because the engines can fail and stall, increasing the risk of a crash. The recall covers some of the Korean automakers’ most popular … Source: Claims Journal

Hurricanes, wildfires, tsunamis and other disasters cannot be stopped, but countries can plan for them — something some areas of the world seem to do better than others, according to a new study published in the journal Risk Analysis. Oceania, … Source: Claims Journal

A Harvard University professor who introduced Americans to the concept of designated drivers to deter drunken driving is now taking on the deadly problem of motorists distracted by cellphones and other electronics. Jay Winsten is consulting with federal and Massachusetts … Source: Claims Journal

Whether one entity can legally grow and sell marijuana at the retail level in California is emerging as one of the biggest conflicts state authorities are wrestling with as they move to streamline regulations and adopt the same rules for … Source: Claims Journal

Hawaii drivers arrested on a repeat DUI offense would have to agree to stop drinking alcohol for at least 90 days and wear an ankle bracelet if they want to be released from jail on bail under a bill being … Source: Claims Journal

I am delighted to be writing a twice-monthly column on claims writing for Claims Journal. This first column will lay out writing issues to be discussed, types of letters written by claims professional and claims areas – such as auto, … Source: Claims Journal

Safety experts are questioning St. Louis’ boiler safety standards, following a deadly explosion that killed three people and injured four others. Boiler safety is regulated almost uniformly in most places, with standards that generally include periodic inspections, but not in … Source: Claims Journal

The U.S. government’s auto safety agency is reviewing a Ford Motor Co. recall of thousands of cars, SUVs and vans that can run low on coolant and potentially overheat and catch fire after the company proposed a remedy that doesn’t … Source: Claims Journal