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Climate Researchers Use Whaling Logbooks From 1800s to Better Understand Weather

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Maritime historians, climate scientists and ordinary citizens are coming together on a project to study the logbooks of 19th-century whaling ships to better understand modern-day climate change and Arctic weather patterns. Whaling ships kept meticulous daily logbooks of weather conditions … Source: Claims Journal

Going on the Offensive in Defending Bad Faith Claims

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Effectively Limiting and Eliminating Bad Faith Claims by Leveraging Offensive, Aggressive Written Discovery Insurance bad faith claims are one of the most contentious and hardest fought types of lawsuits in all of civil litigation. In particular, a great deal of … Source: Claims Journal

Researchers Develop New Framework for Measuring Distracted Driving

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Past human factors/ergonomics studies have shown that some in-vehicle technologies intended to help with driving tasks are actually competing for drivers’ attention and undermining driving safety. Human factors/ergonomics studies over the past 10-plus years have examined a variety of distractors. … Source: Claims Journal

Crawford Global Technical Services Adds Seasoned Claims Adjuster Christensen to Los Angeles Team

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Crawford & Company, a global independent provider of claims management solutions,  named Steve Christensen executive general adjuster for Crawford GTS. A 28-year industry veteran, Christensen will manage claims out of Crawford’s Los Angeles office. Christensen’s technical expertise spans several areas … Source: Claims Journal

Omnichannel Consistency Can Boost Customer Satisfaction During the Claims Process

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TeleTech Holdings, Inc.,  a provider of customer experience, engagement and growth solutions, has published research on what matters most to customers when they file a property/casualty insurance claim. The research is based on results from the 2015 TeleTech P&C Customer … Source: Claims Journal

Egypt Says Terrorism Not to Blame for Russian Jet Crash

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Egypt said Monday it has not yet found any sign of terrorism in the deadly Oct. 31 crash of a Russian passenger jet in the Sinai desert, a preliminary finding that conflicts with Russian, U.S. and British statements that they … Source: Claims Journal

Researchers Fight Foodborne Illness With Bacteria

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Foodborne illnesses pose a serious health concern for consumers and a potentially devastating risk to the companies associated with outbreaks. Texas ice cream maker Blue Bell Creameries reportedly laid off 37 percent of its workforce earlier this year after a … Source: Claims Journal

Washington Schools Get Tested on Seismic Safety With Students’ Help

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On the count of three, a scrum of Washington sixth graders flung themselves in the air, landing with a thud that vibrated the ground under their feet. Nearby, their classmates huddled around a computer, watching jagged tracings scroll across the … Source: Claims Journal

Arkansas High Court Rules No Depreciation of Labor in ACV Claim

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An insurer can’t depreciate labor in calculating the actual cash value (ACV) of an insured property in the event of a covered loss, Arkansas high court justices have determined. In an opinion delivered on Dec. 10, 2015, the Arkansas Supreme … Source: Claims Journal

Property Damage Appraisers Reveal PDA Xpress Results

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One year after the launch of Property Damage Appraisers’ virtual, web-based estimating tool PDA Xpress, the results are in – nearly 50 percent of PDA Xpress estimates are completed in 45 minutes or less. The tool is performing so well … Source: Claims Journal