Posts by Y@DminG

Amazon.com scored its sixth annual victory in the 24/7 Wall Street Customer Service Hall of Fame last year, with 59 percent of customers reporting that they received excellent customer service from the ecommerce giant. That score surpassed the number two company … Source: Claims Journal

A now-fired Iowa State Patrol supervisor rear-ended another car in March but his agency didn’t give him a ticket and its investigation instead blamed the lead driver, records show. Legal experts say drivers of rear cars involved in collisions are … Source: Claims Journal

France is setting up an emergency fund to help those who lost everything after the worst floods in three decades caused the Seine River to burst its banks. Prime Minister Manuel Valls said Monday after a government meeting that the … Source: Claims Journal

To its owner, a pet dog may be priceless – and even though Georgia’s highest court didn’t go quite that far Monday, it did say that under some circumstances, an owner whose pet is hurt or dies at the hands … Source: Claims Journal

Nine Fort Hood soldiers who died when a rain-swollen creek swept their vehicle into rushing waters were in the right place for their intended training, according to the U.S. Army. Yet the tragedy is prompting multiple investigations into the circumstances … Source: Claims Journal

Federal data shows New Mexico has the highest rate of pedestrian deaths in the U.S. According to a report issued in May by the National Highway Traffic Safety Administration, New Mexico had 74 pedestrian fatalities in 2014, or a rate … Source: Claims Journal

Reserve accuracy is a key performance indicator for claims departments and is usually the primary focus of claims audits. Regardless of whether companies outsource claims to a third party administrator (TPA) or handle them internally, the establishment of proper case … Source: Claims Journal

With the fire alarm sounding, 8-year-old Chryssa Wahl crouched beneath the smoke spreading from the kitchen stove and crawled into a bedroom and to the window, where she threw a leg over the sill and stepped her way down a … Source: Claims Journal

When a 400-pound gorilla grabbed a 3-year-old boy at the Cincinnati Zoo, the sharpshooter who killed the ape wasn’t from the police. Instead, the shooter was a specially trained zoo staffer on one of the many dangerous-animal emergency squads at … Source: Claims Journal

Tony Kanaan was not injured when struck in the hand by a piece of debris during the Indianapolis 500 and the incident was barely noticed during the historic 100th running of the race. Yet it was a reminder of an … Source: Claims Journal