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The Travelers Companies announced the launch of AI Claim Assistant, a fully agentic intelligent voice service to handle customer claim calls. The service, developed using OpenAI model capabilities and APIs, uses advanced language and speech recognition technologies, Travelers said, reporting … Source: Claims Journal

Tesla Inc. will be allowed to continue selling electric vehicles in California uninterrupted after the company revised what the state had called misleading marketing of driver-assistance technology. The automaker has taken “corrective action” including ending the use of Autopilot branding … Source: Claims Journal

MSIG USA named Ron Morris chief claims officer. He reports to CEO Peter McKenna. Morrison will oversee the company’s enterprise claims function, with responsibility for claims strategy, operations, technical quality, litigation management and organizational development. Morrison previously held senior claims … Source: Claims Journal

A category of insurance risk that hardly existed a little over a decade ago has morphed into a meaningful source of losses for the industry. Claims tied to SRCC—strikes, riots and civil commotion—are emerging as a growing headache for insurers … Source: Claims Journal

Hybrid work is driving a new class of workers’ compensation risk—one that’s harder to verify, slower to resolve and increasingly costly. Understanding why and what to do about it requires a new approach to data, validation, and proactive risk management. … Source: Claims Journal

Tesla Inc.’s robotaxis have been involved in over a dozen crashes in Austin since service began, according to reports the carmaker has made to regulators. The electric vehicle maker has said its nascent robotaxi business has been involved in 14 … Source: Claims Journal

Vanderbilt Minerals, which mines materials used in industrial products, filed for bankruptcy after its cash flow was overwhelmed by an increase in lawsuits that accuse the company of once selling items contaminated by asbestos. The firm, which denies that its … Source: Claims Journal

Munich Re’s primary insurance unit Ergo aims to cut about 1,000 positions in Germany, partly as a result of its increased use of artificial intelligence. The cuts affect simple and repetitive tasks in telephony and claims processing, a spokesman said … Source: Claims Journal

Bayer AG is preparing to announce a $10.5 billion settlement push to resolve current and future cancer lawsuits over its top-selling Roundup weedkiller, according to people familiar with the plan. The German conglomerate is set to propose a $7.5 billion … Source: Claims Journal

Brian Deephouse, vice president and chief actuary at Auto Club Enterprises, was elected chair of the Insurance Institute for Highway Safety’s board of directors and Dawn Lee, chief product and underwriting officer at PEMCO Mutual Insurance Company, will continue as … Source: Claims Journal