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Report Signals Shift in Demographics of Policyholders, Claims Service Expectations
Demographic shifts and rising service demands are influencing retention and claims performance across the industry, according to a new report. New findings from Sedgwick’s 2025 Loss Adjusting Insights Report show widening gaps in customer expectations that are reshaping how insurers … Source: Claims Journal
Read MoreSeatGeek Offered ‘Retaliation Insurance’ to Win Ticketmaster Clients
Live Nation Entertainment Inc.’s Ticketmaster was so dominant in the U.S. live concert business that rival SeatGeek Inc. was offering arenas “retaliation insurance” for any events they lost by switching ticket sellers, according to testimony at a landmark antitrust trial. … Source: Claims Journal
Read MoreFord Recalling 605,000 Vehicles in US Over Windshield Wiper Issue
Ford is recalling 604,533 vehicles in the U.S. because the windshield wiper motor may fail, reducing visibility and increasing the risk of a crash, the U.S. National Highway Traffic Safety Administration said. Related: Ford Recalling 1.74M Vehicles in US Over … Source: Claims Journal
Read MoreJudge Approves Pfizer, SEC Settlement Tied to Insider Trading at Cohen Hedge Fund
A federal judge on Thursday awarded Pfizer $29 million to resolve a dispute with the U.S. Securities and Exchange Commission stemming from the regulator’s 2013 insider trading settlement with billionaire Steven A. Cohen’s former hedge fund SAC Capital Management. The … Source: Claims Journal
Read MoreHigh-Tech Snowplows and AI Help Cities Recover From Storms, Cut Insurance Claims
Residents of Syracuse, New York — America’s snowiest city — once barraged a service hotline with street neglect complaints during blizzards, even if plows had passed two hours earlier but the work was hidden by fresh snow. Now public trust … Source: Claims Journal
Read MoreNHTSA Holding Autonomous Safety Forum With Waymo, Zoox, Aurora Chiefs
The National Highway Traffic Safety Administration will hold a national autonomous vehicle safety forum that will include the CEOs of self-driving companies Waymo, Zoox and Aurora on Tuesday. Related: Carmakers Push Toward ‘Eyes-Off’ Driving, Raising Questions of Safety, Liability The … Source: Claims Journal
Read MoreFord Recalling 1.74M Vehicles in US Over Rearview Camera Issue
Ford is recalling 1.74 million vehicles in the U.S. as a rearview camera defect may prevent images from displaying, reducing the driver’s view behind the vehicle, the U.S. National Highway Traffic Safety Administration said on Friday. Recall: Ford Recalling 4.3 … Source: Claims Journal
Read MoreReinsurers Triple Ship Insurance Costs After US Torpedo Attack
London-based ship reinsurers are canceling coverage and demanding 200% more to reinstate policies, after a U.S. sub sank an Iranian warship off Sri Lanka, say people familiar with the matter. Source: Claims Journal
Read MoreSevere Storms in Kansas Lead to $879 Million in Insurance Claims in 2025
Severe storms in Kansas caused $879 million in insurance claims in 2025, the state insurance department said. More than 82,000 total storm claims reported in 2025. The claim amounts was a 99% increase from 2023, which totaled 147,710 claims and … Source: Claims Journal
Read MoreTwenty-Four States File Lawsuit to Stop Trump’s Latest Global Tariffs
A group of 24 U.S. states sued President Donald Trump’s administration on Thursday in the first legal challenge to his newly imposed 10% global tariffs, alleging that the president cannot sidestep a recent U.S. Supreme Court ruling that invalidated most … Source: Claims Journal
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