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Accurate Claim Length Estimates Key to Customer Satisfaction

Property insurers generally score well for customer satisfaction, but the carriers that fare more poorly than others could do a better job of communicating with policyholders and setting accurate claim-length expectations, according to J.D. Power. A survey of 6,374 homeowners … Source: Claims Journal

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FAA Says Boeing 737 Max is Airworthy Despite 2nd Crash

U.S. aviation regulators signaled their confidence in the safety of Boeing Co.’s embattled 737 Max jetliner, issuing a global notice of “continued airworthiness” a day after the model’s second deadly crash in less than five months. There isn’t conclusive evidence … Source: Claims Journal

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Oregon Lawmakers Mull Overhaul of Dam Safety Rules

Oregon’s dam safety regulations could be getting an overhaul, for the first time in nearly a century. The Statesman Journal reports a bill pending in the Legislature would rewrite the laws governing construction, inspections and enforcement authority for hundreds of … Source: Claims Journal

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Exxon Mobil Settles Violations over 2013 Texas Refinery Fire

The U.S. Justice Department and Exxon Mobil Corp. have reached a settlement resolving Clean Air Act violations stemming from a 2013 fire at the company’s Beaumont, Texas, refinery that killed two employees and injured 10 others, the department said Wednesday. … Source: Claims Journal

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