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Insurers focused on improving customer service through new technology shouldn’t forget that good writing skills can also impact a company’s bottom line. Offering business writing education to new hires and continuing education to current employees are just two ways that … Source: Claims Journal

The U.S. Supreme Court grappled over whether to upend a quarter-century of practice and limit where patent infringement lawsuits can be filed. The justices Monday heard arguments in a case involving water flavoring containers that could end the reign of … Source: Claims Journal

Dazed Oakland, Calif., residents who escaped an early morning fire that killed one person report being wakened by neighbors’ screams and the popping of windows grown too hot from the heat. Residents said they didn’t see or feel any sprinklers … Source: Claims Journal

Chubb Introduces New Workers’ Compensation System for Small Businesses A new online system from Chubb will help independent agents quote and issue a comprehensive workers’ compensation policy for small businesses. Chubb’s workers’ compensation policy for small business owners is designed … Source: Claims Journal

Mother and Son Sentenced for California Auto Insurance Fraud Scheme Henrietta Silva and her son, Peter, were sentenced recently in the San Diego Superior Court after submitting multiple fraudulent auto insurance claims. Henrietta was sentenced to serve 270 days in … Source: Claims Journal

Adults who let teenagers drink in their homes would be breaking the law under a proposal two Republican Wisconsin lawmakers are circulating. The bill would address what Rep. Andre Jacque and Sen. Van Wanggaard call the “social host” loophole in … Source: Claims Journal

The world’s largest manufacturer of civilian drones is proposing that the craft continually transmit identification information to help government security agencies and law enforcement figure out which might belong to rogue operators. DJI, a Chinese company, said in a paper … Source: Claims Journal

The insurance industry continues to evolve each year, forcing carriers to adjust processes and policies in order to keep up with changing demands. One area that has continued to change is the increasing cost of third party bodily injury claims. … Source: Claims Journal

Because juries can be unpredictable, awarding large sums even in conservative jurisdictions, jury trials should be considered as a last resort, according to Nicole Whyte, founding partner at Bremer Whyte Brown & O’Meara. Whyte sat down with Claims Journal, during … Source: Claims Journal

Total economic losses from natural catastrophes and man-made disasters amounted to $175 billion in 2016, almost twice the $94 billion seen in 2015, the latest sigma study from the Swiss Re Institute says. Global insured losses from disasters were $54 … Source: Claims Journal